Refund & Return Policy
Last Updated: 01-May-2026
Customer satisfaction is important to us.
Return Eligibility
You may request a return or exchange within 7 days of receiving your order if:
- The item received is damaged.
- The item received is defective.
- The wrong item was delivered.
Non-Returnable Items
Returns or exchanges are not accepted for:
- Used or washed items.
- Items without original tags and packaging.
- Sale or discounted items (unless defective).
Return Process
To initiate a return, please contact us with:
- Order number
- Product details
- Clear photos showing the issue
Our support team will review your request and provide further instructions.
Refunds
Approved refunds will be processed through the original payment method within 7–14 business days after receiving and inspecting the returned item.
Exchange Policy
Subject to stock availability, eligible items may be exchanged for the same or another product.