Refund & Return Policy

Last Updated: 01-May-2026

Customer satisfaction is important to us.

Return Eligibility

You may request a return or exchange within 7 days of receiving your order if:

  • The item received is damaged.
  • The item received is defective.
  • The wrong item was delivered.

Non-Returnable Items

Returns or exchanges are not accepted for:

  • Used or washed items.
  • Items without original tags and packaging.
  • Sale or discounted items (unless defective).

Return Process

To initiate a return, please contact us with:

  • Order number
  • Product details
  • Clear photos showing the issue

Our support team will review your request and provide further instructions.

Refunds

Approved refunds will be processed through the original payment method within 7–14 business days after receiving and inspecting the returned item.

Exchange Policy

Subject to stock availability, eligible items may be exchanged for the same or another product.